Privacy Policy

Last updated: September 2026

For Your Glory respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, purchase our products, contact us, subscribe to our communications or otherwise interact with our business.

For the purposes of UK data-protection law,  For Your Glory is the data controller responsible for the personal information described in this Privacy Policy.

1. Who We Are

For Your Glory is established in the United Kingdom.

Trading address:
For Your Glory
6 Salop Road
London
E17 7HT
United Kingdom

Website: www.foryourglory.co.uk

Email: admin@foryourglory.co.uk

If you have questions about how we use your personal information or wish to exercise your data-protection rights, please contact us using the details above.

2. Personal Information We Collect

The information we collect depends upon how you interact with us.

We may collect the following categories of personal information.

Identity Information

This may include:

  • your name;
  • title, where provided;
  • username or customer-account information; and
  • business or organisation name where applicable.

Contact Information

This may include:

  • billing address;
  • delivery address;
  • email address;
  • telephone number; and
  • other contact information that you provide to us.

Order and Transaction Information

This may include:

  • products purchased;
  • order number;
  • order value;
  • delivery method;
  • order history;
  • returns;
  • refunds;
  • discounts;
  • correspondence concerning an order; and
  • information relating to payment status.

Payment Information

Payments may be processed by third-party payment providers.

Depending upon the payment method used, the payment provider may process information such as your payment-card details, billing information or other payment credentials.

We do not necessarily receive or store your complete payment-card details.

We may receive information confirming whether a payment was authorised, declined, refunded, disputed or subject to a chargeback.

Personalisation and Custom-Order Information

Where you order a personalised or custom product, we may process information that you provide for the purpose of creating your product, including:

  • names;
  • dates;
  • personalised wording;
  • photographs;
  • artwork;
  • logos;
  • Bible verses or references;
  • design preferences;
  • embroidery information;
  • engraving instructions; and
  • other content supplied by you.

Please avoid supplying unnecessary personal or sensitive information when submitting material for a personalised product.

Communications

We may retain communications between you and For Your Glory, including:

  • emails;
  • website enquiries;
  • customer-service messages;
  • complaint correspondence;
  • social-media messages; and
  • other communications concerning your order or our services.

Marketing Information

Where applicable, we may collect information concerning:

  • newsletter subscriptions;
  • marketing preferences;
  • promotional communications;
  • discount-code use;
  • engagement with marketing emails; and
  • whether you have unsubscribed from marketing.

Website and Technical Information

When you use our website, certain technical information may be collected automatically.

Depending upon the technologies used on our website, this may include:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • approximate location derived from technical information;
  • pages visited;
  • referral source;
  • time spent on pages;
  • shopping-cart activity;
  • website interactions; and
  • cookie or similar technology identifiers.

Please see our Cookie Policy for further information.

3. How We Collect Personal Information

We may collect information directly from you when you:

  • place an order;
  • create a customer account;
  • request a personalised product;
  • contact customer service;
  • complete a website form;
  • subscribe to our newsletter;
  • request a discount or promotional offer;
  • enter a competition or promotion;
  • communicate with us through social media;
  • submit a review;
  • request a return or refund; or
  • otherwise communicate with us.

We may also collect information automatically through our website using cookies and similar technologies.

We may receive information from third parties involved in processing your order, such as payment providers and delivery companies.

4. Why We Use Your Personal Information

Under UK data-protection law, we must have a lawful basis for processing personal information.

Depending upon the circumstances, we may rely upon the following lawful bases.

Performance of a Contract

We may process your information where it is necessary to enter into or perform our contract with you.

This includes processing information to:

  • process your order;
  • take or confirm payment;
  • personalise your product;
  • manufacture your order;
  • arrange delivery;
  • communicate about your order;
  • process returns;
  • provide refunds;
  • deal with product problems; and
  • provide customer service relating to your purchase.

Legitimate Interests

We may process personal information where this is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.

This may include:

  • preventing and detecting fraud;
  • protecting our website;
  • maintaining business records;
  • responding to customer enquiries;
  • improving our products and customer service;
  • establishing, exercising or defending legal claims;
  • investigating payment disputes;
  • responding to chargebacks;
  • recovering legitimate debts;
  • preventing misuse of our services; and
  • understanding how customers interact with our business.

Legal Obligations

We may process and retain personal information where necessary to comply with legal obligations, including obligations relating to:

  • accounting;
  • taxation;
  • consumer protection;
  • fraud prevention where applicable;
  • regulatory requirements; and
  • responding to lawful requests from public authorities.

Consent

Where required, we may rely upon your consent.

This may apply, for example, to certain:

  • marketing communications;
  • non-essential cookies;
  • analytics technologies; and
  • advertising technologies.

Where processing is based upon consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing that took place before consent was withdrawn.

5. Processing Your Orders

When you place an order, we use your personal information to:

  • verify and process the order;
  • process or confirm payment;
  • produce the products;
  • personalise products where requested;
  • send order confirmations;
  • communicate regarding production;
  • arrange delivery;
  • provide customer service;
  • handle returns and refunds; and
  • maintain appropriate transaction records.

Without certain information, such as your name, delivery address and payment information, we may be unable to fulfil your order.

6. Personalised Products

Where you order a personalised product, we process the information necessary to create that product.

Please take care when providing photographs, names or other information relating to another person.

You should only provide another person’s personal information where you have an appropriate reason or permission to do so.

We ask customers not to submit unnecessary sensitive personal information as part of custom designs.

Personalisation files may be retained for a reasonable period where necessary for:

  • order fulfilment;
  • resolving complaints;
  • repeat orders where appropriate;
  • establishing what the customer approved; or
  • resolving legal or payment disputes.

We will not retain personalisation files indefinitely where there is no continuing business or legal reason to do so.

7. Email and Direct Marketing

Where permitted by law, we may send you communications concerning:

  • new products;
  • special offers;
  • discount codes;
  • Christian gifts;
  • devotionals or faith-based content;
  • product launches;
  • sales;
  • events; and
  • other For Your Glory news.

We will send electronic direct marketing only where we have an appropriate lawful basis and comply with applicable electronic-marketing requirements.

Where consent is required, we will ask for it.

Where the law permits marketing to existing customers without separate consent, we may rely on the applicable existing-customer provisions, subject to providing an appropriate opportunity to opt out.

You may unsubscribe from marketing emails at any time by:

  • clicking the unsubscribe link contained in the email; or
  • contacting us at admin@foryourglory.co.uk.

Stopping marketing communications will not prevent us from sending necessary service messages relating to an existing order or transaction.

8. Abandoned Shopping Carts

If you place products in your shopping cart but do not complete your purchase, our website or ecommerce systems may retain information about your cart for a limited period.

Where legally permitted, we may use this information to:

  • preserve your shopping cart;
  • remind you that checkout was not completed; or
  • help resolve technical problems preventing checkout.

Any electronic marketing or abandoned-cart communication will be carried out in accordance with applicable UK privacy and electronic-marketing requirements.

You may opt out of marketing communications at any time.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Some cookies are necessary for the website to operate properly.

These may be used for functions such as:

  • maintaining a shopping cart;
  • remembering privacy choices;
  • website security;
  • fraud prevention;
  • payment processing; and
  • maintaining website sessions.

Other cookies may be used for:

  • analytics;
  • measuring website performance;
  • understanding visitor behaviour;
  • marketing; and
  • advertising.

Where UK law requires consent for non-essential cookies or similar technologies, we will seek consent before using them.

Please see our separate Cookie Policy for further information.

10. Analytics

We may use analytics services to understand how visitors use our website.

Analytics information may help us understand:

  • which pages are popular;
  • how visitors reach our website;
  • which products attract interest;
  • how visitors navigate the website; and
  • where website performance can be improved.

Where analytics technologies require consent under applicable law, they will only be activated after appropriate consent has been obtained.

11. Social Media

For Your Glory may operate accounts on social-media platforms.

If you interact with us through social media, the relevant social-media provider may process information about you under its own privacy policy.

We may receive information that you:

  • send directly to us;
  • post publicly;
  • provide through a platform messaging service; or
  • otherwise choose to share with our business.

Please review the privacy settings and policies of the social-media platforms that you use.

12. Who We Share Personal Information With

We do not sell your personal information.

We may share personal information with trusted service providers where reasonably necessary to operate our business.

These may include:

Payment Providers

Payment processors may process information necessary to authorise and complete payments, issue refunds and manage payment disputes.

Delivery Companies

We may provide your name, delivery address, telephone number, email address and other necessary delivery information to postal and courier services.

Website and Ecommerce Providers

Providers supporting our website, ecommerce platform, hosting, customer-management systems or order-processing systems may process information on our behalf.

Email and Marketing Providers

Where applicable, service providers may process subscriber information to deliver newsletters, customer communications and permitted marketing.

Professional Advisers

We may disclose information where reasonably necessary to accountants, solicitors, insurers, debt-recovery professionals or other professional advisers.

Government and Regulatory Authorities

We may disclose personal information where required by law, court order or another lawful request.

Fraud and Payment Disputes

Information may be shared with banks, payment processors, card issuers or other appropriate parties where reasonably necessary to investigate fraud, respond to a chargeback or establish, exercise or defend legal claims.

We require service providers handling personal information on our behalf to handle it appropriately and in accordance with applicable data-protection requirements.

13. International Transfers

Some service providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate lawful transfer mechanism or safeguard is used where required by UK data-protection law.

Depending upon the destination and service provider, this may include:

  • UK adequacy regulations;
  • approved contractual safeguards; or
  • another lawful international-transfer mechanism.

14. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting, tax, contractual and dispute-resolution requirements.

Different categories of information may therefore be retained for different periods.

For example:

Order and transaction records may be retained for the period necessary to comply with accounting, taxation and legal obligations.

Customer-service correspondence may be retained for a reasonable period to deal with complaints, disputes or future enquiries.

Marketing information may be retained while you remain subscribed and for an appropriate period afterwards to record your opt-out preference.

Personalisation files will be retained only for as long as reasonably necessary for production, customer service, dispute resolution, repeat-order requirements where appropriate or other legitimate purposes.

When personal information is no longer reasonably required, we will delete, anonymise or securely dispose of it as appropriate.

15. Protecting Your Information

We take reasonable technical and organisational measures to protect personal information against:

  • unauthorised access;
  • unlawful processing;
  • accidental loss;
  • destruction;
  • alteration; and
  • inappropriate disclosure.

However, no internet transmission or electronic-storage system can be guaranteed to be completely secure.

Customers are responsible for keeping their own account credentials and passwords secure where customer accounts are available.

16. Your Data-Protection Rights

Depending upon the circumstances, UK data-protection law may give you rights relating to your personal information.

These may include the right to:

  • be informed about how your information is used;
  • request access to your personal information;
  • request correction of inaccurate information;
  • request deletion of personal information in certain circumstances;
  • request restriction of processing in certain circumstances;
  • object to certain processing;
  • receive certain information in a portable format;
  • withdraw consent where processing is based on consent; and
  • have rights relating to certain automated decision-making.

These rights are not absolute and exemptions may apply.

To exercise a data-protection right, please contact:

admin@foryourglory.co.uk

We may need to verify your identity before fulfilling a request.

We will not normally charge a fee for exercising your data-protection rights, although the law permits fees or refusal in certain limited circumstances.

17. Complaints About Your Personal Information

If you are concerned about how we have handled your personal information, please contact us first so that we have an opportunity to investigate.

Email: admin@foryourglory.co.uk

You also have the right to complain to the UK’s data-protection regulator, the Information Commissioner’s Office (ICO).

Information about making a complaint is available from the ICO.

18. Children’s Personal Information

Our website and products are not intended to collect personal information directly from children without appropriate involvement of a parent, guardian or other responsible adult where required.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can investigate.

19. Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices of third-party websites that we do not control.

We encourage you to review the privacy policy of any third-party website that you visit.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • changes in our business;
  • changes in the services we use;
  • changes in our website;
  • changes in data-protection practices; or
  • changes in applicable law or regulatory guidance.

The latest version will be published on our website together with the date it was last updated.

Where a change materially affects how we use personal information, we will take appropriate steps to bring the change to the attention of affected individuals where required.

21. Contact Us

For questions about this Privacy Policy or the way we handle personal information, please contact:

Data Controller:
For Your Glory

Trading Address:
For Your Glory
6 Salop Road
London
E17 7HT
United Kingdom

Email: admin@foryourglory.co.uk

Website: www.foryourglory.co.uk